TSM SERVICE MANAGEMENT SOLUTION
What is it?
With LABROIDES TSM We integrate all areas of service companies, from sales prospecting to invoicing and all after-sales service, eliminating recurring records, redundant information, and duplicate operations, among others, minimizing the likelihood of errors. With comprehensive, vertical, and customized solutions for each area, we promote efficiency, resource optimization, and continuous improvement.
Advantages
Full integration:
All areas of the company using the same solution, optimizing customer-facing operations.
Personalization:
An implementation process that allows you to include in the service management solution all the characteristics of your business that not only make it what it is, but also give you a competitive advantage in the market.
Not just modules: they are solutions:
In most software, you find modules that solve needs; with LABROIDES TSM, you find vertical and comprehensive solutions for each area.
Characteristics
Commercial:
Request for quotes, customized quotes, campaign management, call and activity tracking, and management of the entire sales team.
Sales orders:
Automated portfolio authorization, customized workflow, automatic work order creation, merchandise dispatch, purchase requisitions, etc.
Purchase orders:
Supplier quotes, budget analysis, purchase authorization by amount and inventory type, purchase requests, request consolidation, and process escalation.
Inventories:
Management of multiple warehouses, multiple locations, document authorization, item serialization, complete warehouse management, and complete customization of the entire process flow.
Supporting documents:
Create the necessary processes for supporting documents such as Credit Notes, Debit Notes, Returns, Inputs, Outputs, etc., with all the features you need.
